Question 1

What does ongoing monitoring cost, and what does it actually cover?

Accepted Answer

Ongoing monitoring is $10 per month, with no long-term commitment. It includes the intake chat and planting plan, monthly check-ins on plant health and growth, seasonal adjustments, maintenance prompts, and on-demand designer visits when the situation needs hands-on judgment. It is not a dashboard you are left to interpret alone; Plotwright keeps the garden history in view and surfaces the next useful action.

Question 2

What does “aftercare” mean in practice?

Accepted Answer

Aftercare is what happens after the plan becomes a real garden. Plotwright checks in on seasonal timing, growth pace, moisture, exposure, and plant health, then turns that context into clear maintenance prompts. When a plant is struggling or the right answer depends on seeing the site, the agent hands the thread to a human designer instead of pretending a generic tip is enough.

Question 3

Are redesigns included?

Accepted Answer

The one-off planting plan includes one refinement pass, so you can react to the first draft without opening a new project. A true redesign—a changed brief, a new layout, or substantial reworking after installation—is separate scope, and we will explain the cost before doing it. Monitoring includes seasonal adjustments; it does not hide unlimited redesign work inside a subscription.

Question 4

How does the AI decide when to bring in a human designer?

Accepted Answer

The agent handles repeatable work: gathering the brief, organizing site details, drafting options, and spotting routine seasonal cues. It brings in a human when the inputs are ambiguous, a plant-health issue is high stakes, the site needs an in-person read, or the decision touches installation, safety, or a major change of direction. In other words, AI keeps the studio responsive; it does not get the final word when craft and context matter.

Question 5

How long does intake take to become a first planting plan?

Accepted Answer

For a complete brief, our target is a first planting plan within 48 hours. The clock starts once we have the essentials—site photos or a sketch, location, light, soil notes, and what you want the garden to feel like. If something important is missing, the agent will ask rather than fill the gap with a confident guess; complex sites may take a little longer and we will tell you why.